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You can ask for help |
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on OpenMRS Talk (Bahmni category). The team will respond to you there. If you have a contractual support relationship with any implementation partner, then raise a request with partner's ticketing system. If you want to contract implementation or support services, see https://www.bahmni.org/partners/. |
You can raise
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an issue with Bahmni
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for:
- Production issues - For example, Software infrastructure, Bahmni product issues while using the application, Bahmni application not accessible etc
- Questions/clarifications - For example, like to how to use a module, how to configure a form etc. As a first option, please reach out to our community here. As a second option,
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- raise a support request.
- New Requirements - Features not available in Bahmni and you want us to develop. It is recommended to discuss it first on the Bahmni Community Channels, before raising a support request.
Process for raising
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title | Request to you |
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an issue:
- Raise a new topic on OpenMRS Talk. Mark the topic with "Bahmni" as category, and tag it appropriately like "reports", "forms" etc. See here for more details on email forums
- You may also want to check out other communication tools and channels.
- Once you have discussed with the community, a issue card will be created on JIRA; you can raise a JIRA card yourself too.
Tracking issue:
- All issues are tracked in JIRA. Check this Issue Tracker (JIRA) link for more information.
- If you have a JIRA account, then you may also track a certain issue.
Reporting Security Issues
If the issue that you want to report is a security exploit, please do not disclose the details publicly, since that would tell attackers how to exploit Bahmni servers in the field/production. Please report any security vulnerabilities to security@bahmni.org (private list of long-time Bahmni developers). In the mail, try to provide a description of the issue and ideally a way of reproducing it. The security team will get back to you after assessing the description.
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We request you to NOT reach out to individuals via Skype/Chat for any help. Please |
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raise a request on OpenMRS Talk, or use the other channels, and we will respond to you ASAP. Logging via |
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community channels help us track requests, and helps in quicker resolution in future for people struggling with similar issues. |
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