Asking for Support

You can raise an issue with Bahmni for: 

1. Production issues - For example, Software infrastructure, Bahmni product issues while using the application, Bahmni application not accessible etc
2. Questions/clarifications - For example, like to how to use a module, how to configure a form etc. As a first option, please reach out to our community here. As a second option, raise a support request. 
3. New Requirements - Features not available in Bahmni and you want us to develop. It is recommended to discuss it first on the Bahmni Community Channels, before raising a support request.

Process for raising an issue:

Tracking issue: 

1. All issues are tracked in JIRA. Check this Issue Tracker (JIRA) link for more information. 
2. If you have a JIRA account, then you may also track a certain issue. 

Reporting Security Issues

If the issue that you want to report is a security exploit, please do not disclose the details publicly, since that would tell attackers how to exploit Bahmni servers in the field/production. Please report any security vulnerabilities to security@bahmni.org (private list of long-time Bahmni developers). In the mail, try to provide a description of the issue and ideally a way of reproducing it. The security team will get back to you after assessing the description.