Troubleshooting Installation Issues
R
This page attempts to document common installation related issues encountered by Bahmni community users, and how to troubleshoot / debug issues.
OpenERP Sync Issue
If there is an issue with syncing data from OpenMRS to OpenERP.
Step 1: Check service status
After installation, If you see openmrs to openerp sync not working. Firstly, you need to check if bahmni-erp-connect is running.
sudo service bahmni-erp-connect status // Check the status sudo service bahmni-erp-connect start // To start the service , if it is not running
Step 2: Check markers table
If you still see the sync issue, try to check the markers table in openerp if there is an entry for reading the corresponding feed from openmrs.
Example: This entry in openerp database is for reading patient feed from openmrs to openerp
Make sure the markers are in sync
Step 3: Check failed_events table
Check the failed_events table for any entries recorded.
Please refer Atom Feed Based Synchronization in Bahmni for more details about atom feed sync.
Services stopped after system reboot
Make sure you have at least 8GB RAM to have all the services start automatically during system reboot
If you see that some services are always stopped after system reboot, then you can choose to automatically start the services at the time of system start. Please use the below command to enable the service start.
chkconfig {service_name} on
Example:
Using the above command, lets say you would like to start openerp service, use the following command.
chkconfig openerp on //openerp is the service name
Services in Bahmni
Similarly, one can choose to start any service. Refer Install Bahmni on CentOS#BahmniServices to see the available services in Bahmni
Installation failing at "Download postgres yum repo rpm if not present"
Since the older rpm is deprecated, the below fix has to be manually applied to get the installation running.
vi /etc/bahmni-installer/setup.yml postgres_repo_rpm_name: pgdg-centos92-9.2-7.noarch.rpm (add this line) bahmni -i {inventory_file_name} install (rerun the install command)
This issue is fixed in 0.85v. All the versions before 0.85 should follow the above steps.
Openmrs startup issue after installation
If you have issue with openmrs not starting up even though the installation went well, then look at openmrs logs located at /var/log/openmrs/openmrs/log. If the issue is something below, then follow the instructions mentioned below.
failed to run command /usr/java/jre1.7.0_79/bin/java': No such file or directory
yum remove jre yum install /opt/jre-7u79-linux-x64.rpm sudo service openmrs restart
Problem accessing OpenERP from Landing Page
If you have any issues accessing OpenERP through the landing page or if you find the url incorrectly configured on the landing page, Please refer and find the solution from here
Bahmni Installation Failure at task "Remove crontab jobs for upload directories"
If bahmni installation fails with the below error message, then follow the below mentioned steps to fix it.
Error Message during installation
"An exception occurred during task execution. To see the full traceback, use -vvv. The error was: AttributeError: 'NoneType' object has no attribute 'strip'"
This is an issue with ansible core modules. Waiting for the fix to be merged https://github.com/ansible/ansible-modules-core/pull/5151
Steps to fix the issue
Run all the steps as root user
sudo su
Goto the modules directory
cd /usr/lib/python2.6/site-packages/ansible/modules/core/system
Download and replace the existing cron.py
wget https://goo.gl/tzybHu -O /usr/lib/python2.6/site-packages/ansible/modules/core/system/cron.py
Compile the file locally
python import py_compile py_compile.compile('cron.py') exit()
Rerun the installation command for installing Bahmni
bahmni -i {inventory_file} install
Example
bahmni -i local install // local is the inventory file
Installation failing at task "Start httpd"
If the installation fails at the task "Start httpd" with the message "Could not open configuration file.." as shown in the screenshot below, then follow the below steps to fix the issue.
Solution
Remove httpd
yum remove httpd
Rerun the installation command for installing Bahmni
bahmni -i {inventory_file} install
Example
bahmni -i local install // local is the inventory file
Bahmni 0.92 Release - Installation Issues :
Problem 1: Bahmni installation fails because of non-availability of ansible-2.4.2.0 - This happens with the
While trying to install bahmni-installer.noarch 0:0.92-142 and the following issue is encountered.
"No package ansible-2.4.2.0 available."
[Errno 14] HTTP Error 404 - Not Found
Analysis: The rpm is no longer available in the specified ulr’s
Solution Proposed:
Kindly use the RPM found in the link mentioned below.
https://releases.ansible.com/ansible/rpm/release/epel-7-x86_64/ansible-2.4.6.0-1.el7.ans.noarch.rpm
Steps:
Please execute this step before bahmni installation
yum install https://releases.ansible.com/ansible/rpm/release/epel-7-x86_64/ansible-2.4.6.0-1.el7.ans.noarch.rpm
Problem 2: Installing Bahmni 0.92 on my new CentOS 7 server. It fails on the TASK [postgres : Download postgres yum repo rpm if not present]
Proposed Workaround: - modify the local file in the path mentioned below, and change the postgres rpm to the working version.
Step1 - cd /opt/bahmni-installer/bahmni-playbooks/group_vars
Step 2 - vi local
Step 3 - Update the available and working rpm against the configs.
- postgres_repo_rpm_name: pgdg-redhat-repo-latest.noarch.rpm
- postgres_repo_download_url: https://download.postgresql.org/pub/repos/yum/reporpms/EL-7-x86_64/{{postgres_repo_rpm_name}}
Re-install bahmni
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